championdress.com provides professional and standardized return and refund services for all customers who purchase products on championdress.com. Please read the following return and refund rules carefully.
1. Return Eligibility We support returns within 30 calendar days from the date of product delivery. The returned products must be unused, unwashed, undamaged, with original tags, packaging and complete accessories. Products that are worn, stained, altered or missing accessories will not be accepted for return.
2. Return Application Method If you need to return or exchange goods, please contact our customer service team in advance via email: fnapmvicti14@hotmail.com or phone: 3366080232, and provide your order number and return reason. Our team will review your application and send you formal return operation instructions within 1-2 business days.
3. Return Shipping Fee If the product has quality problems, delivery errors or damage during transportation, we will bear the return shipping cost. For personal reasons such as incompatible size and dislike of style, customers need to bear the return shipping fee by themselves, and the original shipping fee of the order is non-refundable.
4. Refund Processing After we receive and inspect the returned goods at our return address: 2122 W Shelly Ace,Apache Junction,Arizona, we will complete the refund review within 3-7 business days. The refund will be returned to your original payment account. The arrival time of the refund depends on the processing rules of your payment platform.
5. Exceptions Final sale items and customized products do not support return and refund services. We reserve the right of final interpretation of the return and refund policy.